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TERMS OF SERVICE

TERMS OF SERVICE

Welcome to the SUNNY THE LABEL online store. SUNNY THE LABEL and its associates provide their services to you subject to the following conditions. By accessing and using the website, the user agrees to be bound by the Terms of Service set out in this legal notice.

SUNNY THE LABEL reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

USAGE RESTRICTIONS

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SUNNY THE LABEL or its content suppliers and are subject to copyright protections and /or other intellectual property rights or licenses held by SUNNY THE LABEL.

The user may not access, display, use, download, and/or otherwise copy or distribute content obtained on this website for marketing and/or other purposes, without the consent of SUNNY THE LABEL. You cannot access or use the SUNNY THE LABEL website for any illegal or unauthorised purpose. Harassment in any manner or form or by obscene or abusive language, is strictly forbidden.

PRODUCT DISPLAY

At SUNNY THE LABEL we are committed to providing our customers with high quality products. We have done our very best to display our items as accurately as possible on the Site and/or Social Media platforms however variations in style, colour, size, shape and look may occur. If you are not satisfied with your purchase, please review our Shipping & Returns policy or email support@sunnythelabel.com for further assistance.

SHIPPING AND RETURNS

When purchasing from our online store, the customer shall adhere to our Shipping and Returns policy found on our site.

CORRECTION OF SITE ERRORS

The information on the SUNNY THE LABEL website may contain inaccuracies or typographical errors. SUNNY THE LABEL reserve the right to update any information they see fit at any time without prior notice. Please note that such errors may relate to availability and/or product information and/or pricing. In these instances, SUNNY THE LABEL have the right to terminate any orders involving inaccuracies. We apologise for any inconveniences caused

PRIVACY POLICY

THE PROTECTION OF PERSONAL INFORMATION ACT

CUSTOMER PRIVACY NOTICE

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

At Sunny the Label (Pty) Ltd (and including this website, sunnythelabel.com) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

About the Company

Sunny the Label (Pty) Ltd Registration Number: 2017/525168/07

The information we collect

We collect and process your personal information mainly to contact you for the purposes of delivering your orders, and delivering services accordingly.  For this purpose we will collect contact details including your name, address and contact details. From time to time, and only where specifically opted in by the customer, we will email you marketing and promotional emails. The customer can unsubscribe from these at any time.

We collect information directly from you where you provide us with your personal details.  Where possible, we will inform you what information you are required to provide to us and what information is optional.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

How we use your information

We will use your personal information only for the purposes for which it was collected and agreed with you.  In addition, where necessary your information may be retained for legal or research purposes. 

For example:

  • To gather contact information;
  • To confirm and verify your identity or to verify that you are an authorised user for security purposes;
  • For the detection and prevention of fraud, crime, money laundering or other malpractice;
  • To conduct market or customer satisfaction research or for statistical analysis;
  • For audit and record keeping purposes;
  • In connection with legal proceedings.

    Disclosure of information

    We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.

    We may also disclose your information:

    • Where we have a duty or a right to disclose in terms of law or industry codes;
    • Where we believe it is necessary to protect our rights.

      Information Security

      We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

      Our security policies and procedures cover:

      • Physical security;
      • Computer and network security;
      • Access to personal information;
      • Secure communications;
      • Security in contracting out activities or functions;
      • Retention and disposal of information;
      • Acceptable usage of personal information;
      • Governance and regulatory issues;
      • Monitoring access and usage of private information;
      • Investigating and reacting to security incidents.

        When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

        We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to. 

        Your Rights: Access to information

        You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information..   

        Correction of your information

        You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

        Definition of personal information

        According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.  Further to the POPI Act, Sunny the Label also includes the following items as personal information:

        • All addresses including residential, postal and email addresses.
        • Change of name – for which we require copies of the marriage certificate or official change of name document issued by the Department of Home Affairs.

          How to contact us

          If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at cam@sunnythelabel.com or 0713512048

           


          INDEMNITY

          By use of this Site, you agree to indemnify and hold SUNNY THE LABEL and its directors, subsidiaries and employees harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account including negligent or wrongful conduct.

          DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY SUNNY THE LABEL ON AN "AS IS" AND "AS AVAILABLE" BASIS. SUNNY THE LABEL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SUNNY THE LABEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SUNNY THE LABEL DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAILS SENT FROM SUNNY THE LABEL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SUNNY THE LABEL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. (EVEN IF SUNNY THE LABEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

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